Our Green Shipping and Delivery
Most In Stock Orders Ship Within 1 Business Day1
|Our earth friendly shipping is standard on most items. We use recycled and recyclable paper for filler in our boxes. We do not use Styrofoam peanuts, only cornstarch peanuts, and limit our use of bubble wrap to only the most delicate items. Any bubble wrap packing you find in your order is reused from shipments we receive from suppliers. We do not buy bubble wrap. For complete information on our green initiatives, see our Green Policy.|
HOW MUCH WILL SHIPPING COST?
Shipping is FREE when you choose Economy Saver Shipping (valid to the 48 contiguous states).
That's right, any order, any size ships free. Our minimum order size is $10.00 (before promotional codes, taxes, or shipping).
We recommend you ALWAYS choose ECONOMY SAVER when shipping to any of the 48 contiguous states. Wind chimes and Suncatchers are shipped direct from the manufacturer and will be sent via UPS Ground when you choose Economy Saver.
Other shipping methods are based on the weight, destination and dollar amount of your order. Simply add the items to your shopping basket, enter your zipcode and click apply to find out exactly what your shipping will be. NO SURPRISES! You'll have the opportunity to change your shipping method, add or remove items from your cart or start completely over.
WHEN WILL I RECEIVE MY ORDER? Add processing time + days in transit.
Processing Time:In stock orders usually ship within 2 business days excluding holidays. For our current shipping status on shipping, delays, back-orders and ordering deadlines.
Days in Transit: Excludes Saturdays, Sundays and shipping carrier holidays. Number of business days needed from the shipping date to arrive at the destination from our shipping facility.
For example, 3 transit days means if a package ships on a Monday it will arrive on a Thursday (3 transit days). The day the order leaves our warehouse is not counted as a transit day. How many business days it will take to your area via UPS Ground?
View days in transit map.
Keep in mind that USPS does not offer guarantees on ground or priority shipping, so we cannot guarantee specific delivery days if you select our Economy Saver or USPS Priority Mail shipping methods.
Economy Saver Shipping (48 contiguous states): Our Economy Saver Shipping usually arrives within 3-10 business days depending on destination. We will ship it the most economical way via USPS or UPS Ground. Some orders may be sent First Class Mail or USPS Priority Mail automatically at time of shipping based on size and weight. Delivery to rural areas may be sent via USPS Parcel Post. If you do not want your order sent via the post office, choose a UPS shipping method at checkout. Most orders are shipped from our warehouse.
Express Shipping Options: In stock orders usually ship within 2 business days. Orders are shipped Mon-Fri excluding holidays. We will recalculate shipping based on box dimensions prior to shipping. If we can save you money off the quoted shipping at checkout - we will do so and advise you via email. Costs vary for the following shipping methods:
USPS Priority Mail (transit time: usually 2-3 days, but can take longer)
Is my item in stock? Find what our In Stock column in your shopping cart means. Click here.
Shipping Destinations: We currently ship to all 50 states. We do not ship outside the USA, APO/FPO addresses, or US Territories.
Shipping and Processing Charges: These charges include the costs to pack your order, process it and ship it to your address. To simplify, we have organized these charges by the dollar amount of your order. These charges apply per individual address. Please note that heavy or oversized products may require an extra shipping charge due to their weight or size. We will contact you via email if these additional charges apply BEFORE processing your order. Please check your shipping addresses carefully. There may be additional charges to reship or redirect packages if you provide an incomplete or inaccurate shipping address.
Alaska and Hawaii: Select USPS Priority Mail for best rates on shipping to AK and HI. Delivery times are not guaranteed using Priority Mail. Priority Mail usually takes 2-3 days, but we've seen it take much longer in some cases.
International orders: At this time, we do not ship outside the USA or accept international credit cards.
* valid on orders that are in stock in our warehouse only at the time the order is placed. Excludes Music of the Spheres Wind Chimes which require additional time to ship. After Dec 9th, delivery by Christmas of wind chimes is possible, but not guaranteed. Contact us if you have a specific request or need an order expedited.
1 dependent on our daily order volume or unless otherwise noted in item description. Orders shipped directly from manufacturer require additional time. Contact us if you have a specific request or need an order expedited.
2 ships via UPS GROUND excludes AK and HI (some items may be shipped via USPS Priority Mail based on weight and destination)
What if my package arrives late? We guarantee delivery per UPS posted terms and conditions. There are no refunds on shipping for delays resulting from weather conditions or transportation network disruptions. Visit our Returns and Exchanges Page for complete details.